We undertake Non-Comprehensive AMC Contracts for Desktops and Laptops
Under Non-Comprehensive Warranty, failure and replacement of hardware components is not included.
Support Limited to installation of Windows Operating System / Microsoft Office / Adobe Reader / Skype etc. Installation Cd's and Dvd's are to be provided by the client, we do not encourage piracy.
Emphasis is on Remote Support Via Remote Support software products.
Onsite Support after Remote Diagnosis within 3-4 hrs of the call being booked.
Network Support Services
Setup and Management of Local Area Networks (LAN), Wide Area Networks (WAN) and Wireless Networks, which would include a mix of Switches & Routers.
Issues Related to users note getting connectivity to the network, file and printer sharing issues.
Issues related to internet access.
Internet Domain and Email Services.
Book your domain and host your websites with us at attractive prices.
Build your websites, we have a dedicated team of professionals.
Install your own Email Server in your office
Use Goggle Apps / Microsoft Hosted Office 365 / IBM Lotus Notes for Email.
Managing your email services.
New email id creation and setting up the same on the user's computer.
Deletion of users those who have left.
User management for forgotten passwords.
NSE & BSE Trading Platform Support
Support involves installation and configuration of TAP, NeatPlus, Boltntsbt and ODIN Client Trading Software
Installation and configuration of ISDN and lease line routers on the local network.
Installation of BSE, NSE and Point to Point Leased Line Routers.
Implementing Server Security and Domain Policies
Allow for a large number of users to contribute to and share stored data.
Control Access to data, based on user roles (defining which information users or user groups can view, edit etc.)
Aid in easy storage and retrieval of data, thereby simplifying the backup process.
Access to data remotely using terminal server client services.
Remote Access Services
Setting up Virtual Private Networks (VPN) Server and Client, either using hardware or software solutions to provide secure access to data while on the move.
Remote Printing capabilities (subject to the printers in use) for users to get their documents printed on the office printer from anywhere on the field.
Backup Solutions
Implementing Policies for Backups, to ensure that they are implemented.
Responsibilities lies at the user end.
Taking Backups Daily, Weekly Monthly as defined in the policies.
Hardware and software licenses to be purchased separately.
Firewall To Secure Your Networks
Best of Partnerships with industry leaders like Symantec, Norton, McAfee, Trend Micro, EScan for your needs.
To prevent unauthorized access to office computers and data by hackers.
Restrict access to adult content by the users.
Restrict Viruses, Spyware, Malware from entering your network.
Restrict Access to Social Networking websites / Job's website / personal email.
Get a report by mail for internet activity done user-wise / computer-wise either daily, weekly or monthly.
Hardware and Software Solutions available.
CCTV & DVR / IP Cameras
Monitor your office and factory from any desktop computer connected to internet.
Wide range of IP based cameras with motion detection and night vision available.
Record all the camera's for upto 15 days to 1 month and download save / play them back anytime.
